Refund policy

Last updated: October 16, 2026

• No Returns or Exchanges: We do not accept returns, exchanges, or issue refunds for change of mind, scent preference, or opened/used bottles.
• Damaged or Defective Goods: If your perfume arrives damaged, leaking, or defective, please contact our support team at [Insert Support Email] within 48 hours of delivery with your order number and photographic/video evidence of the damage. We will review the claim and issue a replacement or store credit at our discretion.
• Cancellations: Order cancellations are only accepted if the item has not yet been processed or handed over for shipping.

Refunds

We will notify you after we receive and inspect your return and let you know whether the refund was approved. If approved, you will be refunded to your original payment method, unless otherwise stated. Your bank or payment provider may need additional time to process and post the refund.

If you do not see your refund within a reasonable period of time since your refund was approved, contact us.

This policy does not limit any rights you may have under applicable consumer protection laws, including rights that may apply if goods are defective, not as described, not delivered within the required or agreed timeframe, or otherwise do not comply with applicable law.

Contact

To request a cancellation, start a return, inquire about a return, ask about an exchange or report damaged items, please contact us at shrenikjasani14593@gmail.com.